One embodiment of the present invention provides a system for producing personalized web site content to be presented to a user of a content provider web site based upon information gathered regarding the user. However, media relay services are often gated using authentication systems that add undesirable delay to the delivery andor access to a real-time media service, which in turn diminish the user experience. The frame has sections which move relative to one another in order to permit turning control of the traction unit.