The present disclosure is directed to systems and methods for routing a message to a communications device. A course campaign manager governs communication between participants, coaches, and a virtual coach. The elastic braking member is provided on front of the reel unit facing the rotor, and includes, in at least a portion of its contour, a braking surface and a conducting surface arranged in continuation with the braking surface, extending frontward from the braking surface and gradually receding from the braking surface. Then, a plurality of notches are formed, such as by punching, in axially spaced locations relative to each other along the back edge of the first metal portion of the annealed composite strip. Based on the result of the validation, it is determined if the medical record conforms to the at least one rule. In replying to the e-mail query, the agent with a computer opens the e-mail query thereby executing the command.