A communication device and method for providing progressive alert indications includes a first step of storing at least one alert indication in the communication device. The heating apparatus also comprises a magnetic excitation coil that is positioned around a portion of the periphery of the heat roller. Examples of the trouble criterion include messages referencing a designated directory number, messages reporting an error, messages having a signaling point code and a destination point code that are equal, query messages having no matching responses, and unit data service messages. The U-shaped section carries a pivotable support arm engageable to either the cart handle when the U-shaped section is in the first vertical position, or engageable to the cart base when the convertible section is in the second horizontal position.