A sales force automation system and method of facilitating a sales process which integrates computerized intelligent automated salesperson support for multiple phases of the sales process. The system may further include a positioning element made from a resilient material and returns the spike to a neutral position. Each of the holes is electrically isolated from the others and each is electrically connected to electronic circuitry printed on the first circuit board. In the event of a automobile accident, the opening device is actuated, which causes the ignition of pyrotechnic material.