A voice mail device includes a packet storing section which stores a received audio packet including audio data in a first encoding format. The collection system extracts transaction and infrastructure data from a business system and transmits the extracted data to the management server over a secure communication path. The invention further features a reversible lock assembly that can be opened by rotation of the door handle either clockwise or counterclockwise, and a dual slide lock system. The sizing assembly is movable along the upstanding member to various heights.