A multimedia bitrate adaption method for individual users wherein only a set of predetermined bitrates may be selected as the multimedia bitrate of the user. The present invention provides for checking data packets to ensure that non-voice data packets are properly tagged to be transmitted on a native virtual local area network. Accordingly, upon applying a grasping force to the pair of handle members, the spring member is compressed and the pair of intermediate members converge towards each other thereby allowing the pair of jaw members to grasp the at least a portion of the workpiece therebetween for assembling and disassembling the plurality of workpieces. The concierge device allows the user in a single action to initiate a support session, automatically identifying the consumer device. The adjustment circuit controls the variable amplifier in response to these differences.