An automated communications system operates to transfer data, metadata and methods from a provider computer to a consumer computer through a communications network. The lines terminate in a contacting structure. An object of the present application is to provide an alternative scheme for identifying a receiver in a listening device, e. In accordance with the illustrative embodiment, a text auto-reply message intended for e-mail is automatically converted into an abbreviated form for instant messaging and wireless text services and into audio for services like telephony.