An illuminated sign includes a plurality of straight fin heat sinks framed together; a plurality of LED plates framed together, each LED plate comprising a plurality of LEDs arranged in rows on a front surface, and a plate heat sink on a rear surface, the plate heat sinks being in contact with the straight fin heat sinks; and an LCD panel mounted in front of the LED plates by framing. Such systems, requiring only one easily-controlled organic additive species to provide outstanding leveling, are more efficacous for bottom-up filling of Damascene trenches and vias than acid copper sulfate baths, which require a minimum of two organic additive species. Further, particular numerology is provided for said method. A computer telephony integration unit forwards to the live agent the telephone call from the caller, concurrently with forwarding the data signal representing the recognized voice response to a terminal for display to the live agent. The method comprises receiving a packet from a device connected to a DT port of the DT switch; and transmitting the received packet via a non-DT port of the DT switch if the DT switch is the owner of the device and transmitting the received packet via a DT interconnect port of the DT switch if the DT switch is not the owner of the device.