A method and apparatus for network server recovery maintains an ongoing call by reconstructing its call context from a server-state attribute that is generated by a first server, recorded in separate storage and retrieved by a second server in the event that a connection to the first server is interrupted. It then is determined if a given joint menu message has been received from the receiving facsimile machine at any time during the specified time. Wire is guided off the spool through a guide hole in the support bracket.