Cases and methods of use of a laptop computer are provided such that the laptop computer need not be removed from the case, enabling use of the laptop computer keyboard, display and ports located on a back edge of the laptop computer while the laptop computer remains in the case. The control circuit conducts assignment of addresses to the SRAM and DRAM, and stores data that must be retained over a long period of time in the SRAM. The WIAD determines whether a newly saved voicemail exists for a customer and then interacts with at least one endpoint device that is located at a customer premise to provide a voicemail notification to the customer if a newly saved voicemail exists for the customer. The automatically generated solution can be subject to expert review prior to publication to the customer, e. The user can regain access to the original call session via any telecommunications device.