A floating dock mover that utilizes electrically powered devices to aid in relocating a floating dock whenever water levels change in a lake or reservoir. The multimedia audio dock includes two retractable arms formed by a plurality of sleeved-through tubes so that the length of the two retractable arms can be varied to a predetermined length. Before the customer terminates the communication link, he or she is requested to provide feedback, which preferably relates to the quality of the service provided.