An electronic device includes a chassis, first and second rails, first and second sliding elements and a hard disc module. The user can post a problem, such as a troubleshooting issue related to a physical device, such as an electronic good, or any tangible item related fault, for quick, prompt, efficient and economical resolution by the authorized company personnel or a professional expert, using a device such as an internet enabled hand held computing device, a tablet, a mobile telephone device or a smart phone. The titanium dioxide layer is formed by the steps of providing a titanium-containing material, adding an acid substance to the titanium-containing material to form a mixture, and exposing the integrated circuit device to the mixture to form the titanium dioxide layer thereon.