A suspending element has a wire section and a support member having a pot-shaped receptacle for receiving an eyelet-shaped first end of the wire section, and a clamping element for securing the eyelet-shaped first end of the wire section in the pot-shaped receptacle. Specifically, a customer or the like can select a disaster recovery provider from a pool of disaster recovery providers using a customer interface to a DR portal. The system provides a number of tools and features, mainly to: combine the sketching activity with existing images, to selectively retrieve media information correlated to individual sketch entities and to quasi simultaneously collaborate at a common document.