The present invention provides a novel naphthothiophene compound having a high lowest excited triplet level. A customer management system in the customer IHS detects a failure in a managed system and, in response, immediately triggers a device snapshot of the customer IHS. Injectors interconnecting the lubricator base and the lubricator head reciprocate the lubricator tube through the lubricator base. The connection request may be a service request or an extended service request. When mounting the device to the structure the one stationary pin can be aligned with and inserted into one mounting hole of the device and the second swiveling pin can engage in, pivot and move into a second mounting hole in the device when the second mounting hole is not completely aligned with the second pin. A shackle has legs that are receivable in the padlock halves and lockable with the cylinder lock.