A computer program product, apparatus, and method for handling exception condition feedback at a channel subsystem of an IO processing system using data from a control unit are provided. In one implementation, the system may include a graphical user interface for the agent, statistics relating to the agent’s contact with one or more customers, and an indicator in the graphical user interface. The induction module is mounted to the engine as a single unit. Movement of the cross shaft about an axis of the cross shaft is capable of moving the at least one racking cam from an open position toward a closed position with the portion of the circuit breaker disposed in the at least one cam slot, thereby securing the circuit breaker in the enclosure and the at least one racking cam is in the closed position.