A system and method of intelligent agent management within a vehicle intelligent agent system includes a host system, an overseer agent, and an agent that are all in communication via a communications network. In one embodiment, a social network is used to provide information about an advertiser to demonstrate the trustworthiness of the advertiser to potential customers. A patch panel handle and latch mechanism includes a gripping handle element integral with a latching element, the combination of which permits the user to grasp a pair of handles, release the latches retaining a U-link, remove the U-link from its position on the patch panel, and reposition the U-link without altering grip.